Savitha Mallappa
CEO
Savitha Mallappa is the founder and CEO at rProcess and is responsible for the overall leadership and management of the company. rProcess is a Mysore based ITES center delivering Data and Content management services and a result of Savitha’s longtime entrepreneurial passion.
An IT professional with 22 + years of an illustrious career and an entrepreneur now Savitha is a Masters in EE from the University of Texas. She has delivered multiple high tech products and large global software programs, performed a six-sigma black belt role and been adjudged a high potential leader during her corporate career.
She has held several keys and strategic roles amongst telecom giants like Bell-Northern Research and Hughes Network Systems in the USA before she moved back to India and pursued her carrier with Philips Innovation Campus, Bangalore and subsequently started rProcess in 2010.
Savitha is also a Paul Harris fellow of Rotary International and is committed to several social causes.
Smitha Manjesh
Senior Director – Operations
Smitha Manjesh plays a key leadership role in building the company’s Global Delivery Platform, organizing new solutions and leading advanced process and operational initiatives. She is highly focused on running new pilot projects and streamlining processes. Smitha also guides the teams on new process workflow and internal controls. Besides being responsible for vendors and client management, Smitha also leads the HR and admin functions of the company.
An ITES professional with 12 + years of industry experience she holds a Masters from the University of Teesside.
Smitha has significant exposure with large corporates like JP Morgan Chase – India and Garlands Call Centre, Middlesbrough – UK
Mujeeb Jeelani
Senior Director – Customer Success
Mujeeb Jeelani is the Director and is primarily responsible for the overall project delivery. He is also tasked to ensure customer’s business SLAs are achieved without any deviations. His current responsibility is an indication of his business intelligence and accomplished management capabilities.
He has worked for over 14 years with various customers extensively across geographies. He is very innovative and provides timely assistance to the teams regarding new projects and assignments.
Mujeeb holds a Masters’ degree in Operations Management and has rich expertise in resource management, rapport building and various skills such as communications, budget preparation, forecasting besides mastering administration capabilities.
Shilpa Jnanesh
Associate Director – HR
Shilpa Jnanesh plays a key role in aligning business objectives with employees and management at rProcess. Shilpa anticipates & Provides solutions to HR-related needs in terms of Resource Planning, Performance Management, Employee Relation, Employee Engagement, Statutory Compliance, Learning & Development etc.
An HR Professional with 10+ years of Experience is an MBA Graduate in HRM, PGDBA in MM and currently pursuing Ph.D. Program. Shilpa has Significant Experience in Various sectors like Engineering Industry in Middle East & Academic Sector in Bangalore, India.
